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+-- Forum: Yahoo Groups Archive (/forumdisplay.php?fid=61)
+--- Forum: WanderlodgeForum (/forumdisplay.php?fid=63)
+--- Thread: Roadside assistance (/showthread.php?tid=4613)
Roadside assistance - Henry Jay Hannigan - 04-07-2007 02:03
---Roadside assist...hmmmmmmmm......old batteries..........dry
rotting of tires.......hmmmm.......technician makes decision on the
spot at the scene...hmmmmmmmm...so lets say old barney has 10yr old
tires and one blows on the road, the technician comes by and
say..."tires too old..dry rotted...sorry....hmmmmmmmm..I know people
with 15 yr old tires on their birds and still going good...samr with
older batteries......hmmmmmm....like I said in an earlier
mail...the door is wide open, in my opinion for some "technician
subjectivity" and after all "profit" must be a consideration in any
business...I maintain my original opinion that with the "new"
wording, the door is wide open here for "technician abuse." Anybody
had any problems yet??? LOL
Hank Hannigan..chillin in Vegas
90SP36...with new tires and new batteries..
In WanderlodgeForum@yahoogroups.com, Tom Warner
wrote:
>
> Being suspicious of the coach-net wording in my members brochure
I
> decided to contact coach-net and ask for an explanation. This is
> what I received today.
> tom warner
> vernon center,ny
> 1985 PT 40
>
> Dear Mr. Warner,
> I spoke with the head of our Technical Department, and he
reiterated the
> fact that there are few incidences that are deemed maintenance
issues.
> Those listed in the benefit guide are the most common: As follows:
>
> 1. The use of alternative diesel fuels cause problems, because the
> engine was not designed for the alternative fuels.
>
> 2. Accidentally putting gas in a diesel engine.
>
> 3. Improper draining of the fuel separator. Which should be done
by a
> professional.
>
> 4. Failure to maintain the battery: the life of the battery can
vary
> depending on conditions, but there is an average lifespan of an RV
> Battery, and it should be replaced within a certain period of time
> before problems arise.
>
> 5. Failure to maintain the battery during storage. There are
procedures
> to follow to maintain the battery during storage.
>
> 6. Prolonged periods of non-use. can cause wiring an fuel filter
issues,
> as well as dry rotting of tires.
>
>
> Our RVDA and ASE certified RV technicians are trained to make the
> decision from the members input, but in any case, Coach-Net shall
assist
> you in finding assistance for your vehicle.
>
> Coach-Net is committed to providing excellent customer service
through
> our team of Customer Service Agents and Certified RV Technicians.
We are
> committed to the safety of all our members.
>
> As an owner of a Bluebird Motorhome, I am sure that you are aware
of
> proper maintenance on your vehicle and by maintaining that proper
> maintenance, you can be assured that you would not be confronted
by any
> of those issues. I hope that this has clarified some of your
concerns.
> If I can be of any further assistance, please contact me.
> Sincerely,
>
>
>
>
> Mary Jane Dyda
> Coach-Net ®
> Membership Services
> 877-801-0333
>
Roadside assistance - birdshill123 - 04-07-2007 09:49
Hank: Is that the lawyer in you coming out? Just kidding. Coach Net and
Good Sam have been doing this for a long time. I dont think they are
looking for ways to get out of providing you coverage. They will not
renew and not provide coverage if say you called 3 times in a week for
tire problems and your tires are rotten. I dont blame them. AAA will do
the same. If you live in cold country and call for a boost every time
there is a cold snap your coverage will be nil. I think 10 years is too
old for tires. I have blown a duallie and wonder what that would have
been like if it were on the front. Pretty scarey.
Bruce
1988 FC35
Roadside assistance - Larry - 04-07-2007 14:05
Hank,
I have Coach-Net through FMCA... On a recent trip from Key West, I was twenty
miles from my storage facility when I had a blow out on a ten year old tire... I
called the ERS number and told them what had happened, they sent out a tire
repair person and changed the tire with a new one that I had to pay for and that
was all I had to pay... So I do not think that it is a problem, unless you are
constantly calling with blown out ten year old tires, then they may refuse to
pay for the service call...
Larry
NYC
84 35FCSB
----- Original Message ----
From: Henry Jay Hannigan
To: WanderlodgeForum@yahoogroups.com
Sent: Saturday, April 7, 2007 10:03:02 AM
Subject: [WanderlodgeForum] Re: Roadside assistance
---Roadside assist...hmmmmmmmm. .....old batteries... .......dry
rotting of tires....... hmmmm.... ...technician makes decision on the
spot at the scene...hmmmmmmmm. ..so lets say old barney has 10yr old
tires and one blows on the road, the technician comes by and
say..."tires too old..dry rotted...sorry. ...hmmmmmmmm. .I know people
with 15 yr old tires on their birds and still going good...samr with
older batteries... ...hmmmmmm. ...like I said in an earlier
mail...the door is wide open, in my opinion for some "technician
subjectivity" and after all "profit" must be a consideration in any
business...I maintain my original opinion that with the "new"
wording, the door is wide open here for "technician abuse." Anybody
had any problems yet??? LOL
Hank Hannigan..chillin in Vegas
90SP36...with new tires and new batteries..
In WanderlodgeForum@ yahoogroups. com, Tom Warner
wrote:
>
> Being suspicious of the coach-net wording in my members brochure
I
> decided to contact coach-net and ask for an explanation. This is
> what I received today.
> tom warner
> vernon center,ny
> 1985 PT 40
>
> Dear Mr. Warner,
> I spoke with the head of our Technical Department, and he
reiterated the
> fact that there are few incidences that are deemed maintenance
issues.
> Those listed in the benefit guide are the most common: As follows:
>
> 1. The use of alternative diesel fuels cause problems, because the
> engine was not designed for the alternative fuels.
>
> 2. Accidentally putting gas in a diesel engine.
>
> 3. Improper draining of the fuel separator. Which should be done
by a
> professional.
>
> 4. Failure to maintain the battery: the life of the battery can
vary
> depending on conditions, but there is an average lifespan of an RV
> Battery, and it should be replaced within a certain period of time
> before problems arise.
>
> 5. Failure to maintain the battery during storage. There are
procedures
> to follow to maintain the battery during storage.
>
> 6. Prolonged periods of non-use. can cause wiring an fuel filter
issues,
> as well as dry rotting of tires.
>
>
> Our RVDA and ASE certified RV technicians are trained to make the
> decision from the members input, but in any case, Coach-Net shall
assist
> you in finding assistance for your vehicle.
>
> Coach-Net is committed to providing excellent customer service
through
> our team of Customer Service Agents and Certified RV Technicians.
We are
> committed to the safety of all our members.
>
> As an owner of a Bluebird Motorhome, I am sure that you are aware
of
> proper maintenance on your vehicle and by maintaining that proper
> maintenance, you can be assured that you would not be confronted
by any
> of those issues. I hope that this has clarified some of your
concerns.
> If I can be of any further assistance, please contact me.
> Sincerely,
>
>
>
>
> Mary Jane Dyda
> Coach-Net ®
> Membership Services
> 877-801-0333
>
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