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+--- Thread: RVCAMS backup camera and monitor source (/showthread.php?tid=4609)
RVCAMS backup camera and monitor source - ac7880 - 04-02-2007 14:37
On my backup camera monitor (model Sony SSM-721AMR), it scrolls very
fast vertically when cold, stabilizes to a good picture when "warmed"
for over 2 hours.
Sunday night after 9PM I emailed a question to RVCAMS whether I
should suspect the camera or the monitor. 45 minutes later Tim
emailed me back with troubleshooting advice, that allowed me to
determine it is the camera failing.
Tonight I ordered a replacement camera on-line from RVCAMS. Original
was Sony SSC520AM, replacement is Sony SSM530AM.
I received confirmation automatically within several minutes, and Tim
sent me a personal email within 45 minutes to verify if I need
reversing or non-reversing camera. (my monitor is reversing, so the
camera requirement is non reversing). So on two nights back to back
I had emails back from Tim within 45 minutes -- after business hours.
http://www.rvcams.com provided excellent service on this particular
circumstance.
Dan
94 BB BMC 37'