Does Bluebird monitor this forum????

[Curt Sprenger]

Dan, I agree with Leroy, don't give up. I have placed probable 40 calls
to Bluebird in four years. I'd say only 10% were not returned, not bad,
or I did not give Bluebird the right information and the time to return
my call and I called them again.

Bluebird does state in the Blue Book to inform them of the exact model,
mfg. date, body number when calling. I fail to do that most of the calls
I have made. I feel pretty good about contacting Bluebird and the
responses I have received. I know Bluebird is short on help.

Curt Sprenger 1987 PT38, Anaheim Hills, Calif.



Leroy Eckert wrote:

> Dan:
>
> Don't give up yet. Most of the service people have been on vacation. I
> called Bennie this AM, he returned my call afternoon and is sending me
> a schematic of the air system on my WB, free of charge. I have had
> very good luck with Bennie. I have also had good luck with Coachworks
> by McDonald in Columbus. Mr. George Rogers.
>
> Thanks.
>
> Leroy Eckert
> 1990 WB 40
> Niceville, FL
>
> ----- Original Message -----
> From: Dan Saari
> To: WanderlodgeForum@yahoogroups.com
>
> Sent: Wednesday, August 23, 2006 10:41 PM
> Subject: [WanderlodgeForum] Does Bluebird monitor this forum????
>
> I hope so cause I;ve called Parts,, Tech service,, and Bennie
> Collier in the last week ( and left messages ) and not one of them
> has had the courtesy to call me back...
>
> Is managment there that incompitant that they don;t understand the
> importance of good customer relations with there present owners??
>
> Can someone on this forum give me the name of who it is I might call
> at Bluebird who gives a shit about there customers..
>
> As you can detect I;ve had it with this kind of service,,, I;ve been
> in buisness most of my life and was NEVER able to treat my customers
> this way...
>
> For reasons I care not to get into at this time I will be selling
> my Bluebird, and in the future I would have a hard time recommending
> to someone to buy a Bluebird because of the factories horrible
> attitude...
>
> Sorry for the rant but its damn frustrating when I seldom call
> because I know how busy they are there but when I do, nobody from 3
> differant department can call me............... DAN
>
> [Non-text portions of this message have been removed]
>
>