Caterpillar RV Centers

[Eric Johnson]

I was impressed recently by the Caterpillar 24/7 hotline that helped me locate
the nearest
source of Cat antifreeze when I needed some in Colorado. I decided to check out
their RV
website. On it they claim to have 90 RV centers across the U.S. that offer the
following:
- 24/7 Emergency Assistance
- Clean Bays with drop cloths, booties, etc for RV Interior Protection
- Clean, comfortable waiting room with Cable TV & Internet Access
- Power Tech generator repair service
- Dump station, LP station, Complimentary water & electrical hookups

I thought, WOW, this could be real handy. Then I saw that Holt, out local Cat
dealer, is on the
list. In reality, these guys are strictly industrial. They're glad to sell me
parts but have no
interest in working on an RV 3208 Cat. I once used a Cat dealer in Lake Charles
to do a valve
adjustment and injector replacement and they did a good job ($2,400) but they
didn't really
like to handle RV work.

Has anyone had a good experience with a Cat shop, RV or otherwise? Is
Caterpillar just
blowing smoke? I don't see any of their shops listed in the service database.

Eric in San Antonio
84FC35SBWL2