RIV Report?

[Lloyd Chaffin]

John,

I apprciate your response to my post and understand how you feel also
but you also have to understand that 95% of the people on these
bluebird forums have coaches from the 80's and 90's. I have been
watching these forums for over 2 years now but have never posted much
because nobody has ever really said anything about my situation. Do
any of you guys have warranty's on your coaches? You can take your
coach anywhere or try to fix yourself but since I had a warranty I
wanted to use it. I am greatful that CCW was still around so my
warraty was not worthless but I checked into that before I bought it
and was lied to by CCW about where I could get it worked on. I was
told there where several places that would honor my warranty. Not
true! I looked Macy in the eyes at RITV at Perrin after driving it to
Fort Valley 3 times and it still wasn't fixed and asked him where
else I could take it because they couldn't fix it. He told me Bleakly
was a great group of people and I could have my coach fixed there.
That was a lie. I took it there and spent 6 weeks calling and
pleading with CCW every day to have it fixed and they would never
approve anything. Bleakly at my pleading actually started working on
it and ran up a few thousand dollars of work and sent CCW a bill.
They refused to pay it. Bleakly actually called me and told me to
come get my coach off their lot. Did you buy your Bird new? Did you
get treated like this? I have spent over 10 thousand dollars out of
my pocket to just get warranty work done....have you? Did you have to
leave your coach at Fort Valley for 4 months to get something fixed?
I have. I could go on but I will stop. I just wanted to be treated
fairly if CCW was going to stay in business. How could they even
think of making a new coach when they treat their excisting customers
like this.

As for RITV at Branson, when they cashed my 375 dollar check I never
got an acknowledgment of any kind that I was even regestered. How
about a letter or email from Macy saying thanks for coming to RITV at
Branson. This year will be different and not like the past years. We
won't be offering alot of the things you have seen at RITV in the
past but I will be glad to see you there. Yes I knew that it would be
much different and toned down some but gee, give me a break. It was
the difference between night and day.

I will keep my M380 because I do like it and I have put too much
blood sweat and tears into it now to give up. Alot of M380 owners did
give up and got rid of it. I enjoy reading about you guys who have
the older "Real" Birds and I am kind of envious. My father-in-law
owned 10 Birds in his life. His last was a 97 and he said he wouldn't
buy another one because they where going to start putting slide outs
in them and that would ruin em. Ha, he was so right!

Thanks for your thoughts John and if there are any M380 owners out
there that need some help give me call. Please excuse my poor
spelling.

Lloyd Chaffin
2004 M380
817-371-3438