Interesting note from my insurance company

[hippieforever3]

GEEEZ, can someone help pull the arrows out of my back?

I'm just reporting the facts as writen in my policy endorsement.
First it is a specific rider for RVs so I have to assume they
understand not to send a F-150 tow truck.
Second its not a "re-embursement" plan where I have to call the
service myself, they make the call and dispatch appropriate service
resources.
Third they do specify they will tow it to the nearest qualified
repair facility if necessary.

Now that said, they may not know what they got themselves into but I
have NEVER hung up the phone to Hartford Customer Service without
being 100% satisfied, so I'm going to give them the benefit of the
doubt. Let me enjoy my freebee. You might want to ask me how I feel
the next time your insurance is up for renewal.

Regards,
GPSGary










--- In WanderlodgeForum@yahoogroups.com, Pete Masterson
wrote:
>
> Actually, a lot of "auto" insurance policies include road service/
> towing insurance, either at a small charge or at no charge. It
> depends, in part, in what state you're in and the standard
policies
> issued in that state. The local towing service won't care what
policy
> you have as the coverage is a pay and reimburse type of coverage.
> That is, you find a towing or roadside repair service, and the
> insurance company reimburses you for the expense of the tow or
> service call (but not for some types of labor, parts or fuel) up
to
> the limits stated in the policy.
>
> The main problem is, YOU have to find the service provider. Hardly
> the easiest thing to do when you're out on the road without yellow
> pages or other support (even if you have access to the Internet).
The
> Emergency Road Service provided by FMCA/Coach Net or Good Sam ERS
is
> a prepaid service. You call the 800 number on the membership card,
> and the ERS finds and dispatches a service provider. You only have
to
> pay for the parts, fuel, or time charges not included in the
service
> call charge. (e.g. If a service provider has a $100 fee to come to
> your location, the ERS pays it. You may then have to pay the
mechanic
> for X hours of labor on site, if there is a labor charge beyond
the
> service fee. When I recently had a blow out, Good Sam ERS arranged
> payment for the tire "at our national discount rate" (that wasn't
all
> that great) and the service call included installing the tire by
the
> side of the road. Still, I didn't have to come up with *cash* for
the
> service call or tire, as is sometimes the case if you're on a pay-
as-
> you-go/reimbursement plan.
>
> So, you may have "free" road service coverage, but it may or may
not
> be the road service coverage you want or need. My liability
insurance
> policy has road service coverage included, but I've found it
better
> to have Good Sam ERS as well.
>
> Pete Masterson
> '95 Blue Bird Wanderlodge WBDA 42
> aeonix1@...
> On the road at Lockhart, TX
>
>
>
> On Nov 26, 2008, at 10:13 AM, Al Scudder wrote:
>
> > Gary, call your local tow shop and see if they will tow your
coach
> > under the terms of the insurance
> > Scooter
> > 00XL40
> > Plymouth, mi
> >
> > ----- Original Message -----
> > From: hippieforever3
> > Sent: Tuesday, November 25, 2008 10:13 PM
> > To: WanderlodgeForum@yahoogroups.com
> > Subject: [WanderlodgeForum] Interesting note from my insurance
company
> >
> > They just sent me my endorsement and uncharacteristically I
decided to
> > look it over.
> >
> > Well .. pleasant surprise. They added RV roadside assistance AT NO
> > ADDITIONAL CHARGE!
> >
>