FMCA /COACH NET ROAD SERVICE

[Don Bradner]

It sounds like you are expecting the service to be something like a Warranty?

Otherwise I don't see what the source of the problem would have to do with it.
They will either tow you, or pay for a roadside service guy's travel time, and
it doesn't really have to do with what the issue is so long as it has left you
stranded.

I've used them three tows and one service call over the past 8 years, and
whether something was maintenance-caused did not enter the equation. In none of
the cases did they cover actual repairs, and I didn't expect it.

The only issue I had was with the service call - I had to insist on it, since
they wanted to tow me, and had to sit through the reading of the rules which
basically said that I was burning my once per incident and if I needed towing
after the service I was on my own, and I was responsible for the hourly rate of
the guy when he got there, one hour minimum. Not a problem, just dispatch him!

On 5/28/2010 at 8:05 PM Wallace Craig wrote:

>Mike, you really have to look at the benefit guide which they will send
>you if you ask. Things that you might think are covered are not;
>maintenance issues for example (what that mean?) I don't want to
>elaborate too much, but if you read the guide you will see what I mean.
>
>Wallace & Faye Craig
>95 WLWB 42
>Azle, Texas