RIV Report?

[jvredden@...]

Macy,

Thanks for posting!

I only met you twice, at the 07 RITV and 07 RATS. I also attended the 08 RITV and am at 08 RATS as we speak. While the 08 RITV was different from past RITV's it was still a very good rally. In talking with Rick, though he said nothing, it became apparent that this project was given to him to complete and his knowledge of past RITV'smade it difficult if not impossible to duplicate.I knew of the death of Dale's brother but did not know of your Parkinson's disease.Your post made the picture muchclearer.Please tell Rick thank you for his efforts and thank CCW for the RITV as a whole. Also know that our thoughts and prayers are with you as you battle Parkinson's. Remember its a war you are fighting not just a battle. Medical science offers lots of hope and potential progress. I was disappointed at notseeing you again at the 08 RITV.Your post sharing your situation shows it was a personal health issue, not a disregard for the RITV or Bluebirders as a whole. (remember, when left totheir own devices, if they do not know better, most will assume the worst)To the other birders reading this post, please contact Rick at BB. He seemed most open to any suggestions for other rally's or the next RITV.

I do not know the posters that are speaking unkind/unfair words about CCW. They may have been speaking in anger andfrustration. While it may or may not be justified, it is important that all sides are heard. I knew that you monitored the forum and hoped that you would respond. Others as well as myself have attempted tosupport RITV and BB. There is always two sides to every coin. I know that CCW did not build its reputation by ignoring their product or ignoring warranty work.

Existing Bluebirders acknowledge and appreciate your and CCW's efforts to bring out a new superior product in a market not conducive to new products. We understand that CCW has supported a product and addressed problems not of its own creation. That demonstrates integrity in the business market. We are blessed that CCW has a source of business, renovating buses to natural gas,that is not dependant on the RV market. That does not make your existence purely dependant on the RV industry. I feel there is still a market for a superior high line coach and BB is filling that market. Many existing Bluebirders cannot drop 1 million dollars on an RV. What we can provide is our support to CCW to keep the product on the road. We can sing the praises of your efforts and the unique qualities of your new and superior product. It is far better for existing Bluebirders to beat your drum that for you to have to beat it yourself.

There is not a company existing that does not have dissatisfied customers. I only had one small matter with service work I had done at BB ( Before CCW) and Mike took care of it in a fair and equitable manner. It required that we sit and talk and that he understand all that took place from my perception. That 5-10 minute meeting solved the entire matter. I would hope that any dissatisfied customers will contact BB or you and have that frank open discussion and also find resolution. Till then lets all work together to support BB and its efforts to provide a superior product in a less than ideal market

john redden

91PT-40