FMCA /COACH NET ROAD SERVICE

[Rob Robinson]

A year ago I switched to Coach Net after getting a letter from Good Sam Road Service after three call outs in 18 months. This was a form letter warning me that GSRS was not a maintenance facility and that if my coach was not properly maintained my coverage could be revoked. The three call outs were all for flat tires due to punctures. Lack of maintenance was never in the mix. Their letter was a standard form letter which is generated automatically if you use their service 'too' often. I suspect all road service plans work this way. I'd use GSRS again without hesitation but have decided to give them a rest for a few years or a least until I get my Coach Net warning letter.

On 31 May 2010 09:04, <"antique405@aol.com"> wrote:

 

I was towed in Feb of last year in my bird by coach net. They pulled me to Freightliner in Knoxville. There was never any mention of the problem. The set the coach down in the parking lot and they were done.

 

Paul Downey

Versailles Ky.

 

In a message dated 5/28/2010 11:36:07 P.M. Eastern Daylight Time, "bluethunder@arcatapet.com" writes:

 

It sounds like you are expecting the service to be something like a Warranty?

Otherwise I don't see what the source of the problem would have to do with it. They will either tow you, or pay for a roadside service guy's travel time, and it doesn't really have to do with what the issue is so long as it has left you stranded.

I've used them three tows and one service call over the past 8 years, and whether something was maintenance-caused did not enter the equation. In none of the cases did they cover actual repairs, and I didn't expect it.

The only issue I had was with the service call - I had to insist on it, since they wanted to tow me, and had to sit through the reading of the rules which basically said that I was burning my once per incident and if I needed towing after the service I was on my own, and I was responsible for the hourly rate of the guy when he got there, one hour minimum. Not a problem, just dispatch him!

On 5/28/2010 at 8:05 PM Wallace Craig wrote:

>Mike, you really have to look at the benefit guide which they will send
>you if you ask.  Things that you might think are covered are not;
>maintenance issues for example (what that mean?) I don't want to
>elaborate too much, but if you read the guide you will see what I mean.
> 
>Wallace & Faye Craig
>95 WLWB 42
>Azle, Texas

--
Rob, Sue and Joey Robinson

[Ernie Ekberg]

Rob, be prepared for the Good Sam mail onslaught Ernie Ekberg 83PT40 Wanderlodge Weatherford, Tx 817-475-3991 www.ernieekbergflooring.net --- On Mon, 5/31/10, Rob Robinson wrote: From: Rob Robinson Subject: Re: [WanderlodgeForum] Re: FMCA /COACH NET ROAD SERVICE To: WanderlodgeForum@yahoogroups.com Date: Monday, May 31, 2010, 12:48 PM A year ago I switched to Coach Net after getting a letter from Good Sam Road Service after three call outs in 18 months. This was a form letter warning me that GSRS was not a maintenance facility and that if my coach was not properly maintained my coverage could be revoked. The three call outs were all for flat tires due to punctures. Lack of maintenance was never in the mix. Their letter was a standard form letter which is generated automatically if you use their service 'too' often. I suspect all road service plans work this way. I'd use GSRS again without hesitation but have decided to give them a rest for a few years or a least until I get my Coach Net warning letter. On 31 May 2010 09:04, <antique405@aol. com> wrote: I was towed in Feb of last year in my bird by coach net. They pulled me to Freightliner in Knoxville. There was never any mention of the problem. The set the coach down in the parking lot and they were done. Paul Downey Versailles Ky. In a message dated 5/28/2010 11:36:07 P.M. Eastern Daylight Time, bluethunder@ arcatapet. com writes: It sounds like you are expecting the service to be something like a Warranty? Otherwise I don't see what the source of the problem would have to do with it. They will either tow you, or pay for a roadside service guy's travel time, and it doesn't really have to do with what the issue is so long as it has left you stranded. I've used them three tows and one service call over the past 8 years, and whether something was maintenance- caused did not enter the equation. In none of the cases did they cover actual repairs, and I didn't expect it. The only issue I had was with the service call - I had to insist on it, since they wanted to tow me, and had to sit through the reading of the rules which basically said that I was burning my once per incident and if I needed towing after the service I was on my own, and I was responsible for the hourly rate of the guy when he got there, one hour minimum. Not a problem, just dispatch him! On 5/28/2010 at 8:05 PM Wallace Craig wrote: >Mike, you really have to look at the benefit guide which they will send >you if you ask. Things that you might think are coveredare not; >maintenance issues for example (what that mean?) I don't want to >elaboratetoo much, but if you read the guide you will see what I mean. > >Wallace & Faye Craig >95 WLWB 42 >Azle, Texas -- Rob, Sue and Joey Robinson

[William Prestin]



And don't forget the GMAC mail onslaught! I get giant packets of paperwork from them almost every week!

Bill

Michigan

----- Original Message -----

From: "ernietex@yahoo.com"

To: "WanderlodgeForum@yahoogroups.com"

Sent: Monday, May 31, 2010 5:02 PM

Subject: Re: [WanderlodgeForum] Re: FMCA /COACH NET ROAD SERVICE

Rob, be prepared for the Good Sam mail onslaught Ernie Ekberg 83PT40 Wanderlodge Weatherford, Tx 817-475-3991 www.ernieekbergflooring.net --- On Mon, 5/31/10, Rob Robinson <"wander.rob@gmail.com"> wrote: From: Rob Robinson <"wander.rob@gmail.com"> Subject: Re: [WanderlodgeForum] Re: FMCA /COACH NET ROAD SERVICE To: "WanderlodgeForum@yahoogroups.com" Date: Monday, May 31, 2010, 12:48 PM A year ago I switched to Coach Net after getting a letter from Good Sam Road Service after three call outs in 18 months. This was a form letter warning me that GSRS was not a maintenance facility and that if my coach was not properly maintained my coverage could be revoked. The three call outs were all for flat tires due to punctures. Lack of maintenance was never in the mix. Their letter was a standard form letter which is generated automatically if you use their service 'too' often. I suspect all road service plans work this way. I'd use GSRS again without hesitation but have decided to give them a rest for a few years or a least until I get my Coach Net warning letter. On 31 May 2010 09:04, <antique405@aol. com> wrote: I was towed in Feb of last year in my bird by coach net. They pulled me to Freightliner in Knoxville. There was never any mention of the problem. The set the coach down in the parking lot and they were done. Paul Downey Versailles Ky. In a message dated 5/28/2010 11:36:07 P.M. Eastern Daylight Time, bluethunder@ arcatapet. com writes: It sounds like you are expecting the service to be something like a Warranty? Otherwise I don't see what the source of the problem would have to do with it. They will either tow you, or pay for a roadside service guy's travel time, and it doesn't really have to do with what the issue is so long as it has left you stranded. I've used them three tows and one service call over the past 8 years, and whether something was maintenance- caused did not enter the equation. In none of the cases did they cover actual repairs, and I didn't expect it. The only issue I had was with the service call - I had to insist on it, since they wanted to tow me, and had to sit through the reading of the rules which basically said that I was burning my once per incident and if I needed towing after the service I was on my own, and I was responsible for the hourly rate of the guy when he got there, one hour minimum. Not a problem, just dispatch him! On 5/28/2010 at 8:05 PM Wallace Craig wrote: >Mike, you really have to look at the benefit guide which they will send >you if you ask. Things that you might think are coveredare not; >maintenance issues for example (what that mean?) I don't want to >elaboratetoo much, but if you read the guide you will see what I mean. > >Wallace & Faye Craig >95 WLWB 42 >Azle, Texas -- Rob, Sue and Joey Robinson

[Al Scudder]

Just send a letter yo GS to tell them you didn't like the form letter.



I want to make the following finding also:



Coach Net told me that the towing contractor should put your drive shaft back in before they leave the destination. This happened to me in Ohio and Coach Net paid the bill for the reconnect. I was taken care of with this exception on my last tow. by the way the tow hook up was more than two hours since my coach was so low. We ended up with jacking up the coach with the leveling jacks 2 times up to get the tow trucks correct Y carriers in the proper place because of their size. I certainly do not have any problems with Coach net or the towing company

Al2000LX

---

To: WanderlodgeForum@yahoogroups.com
From: wprestin@...
Date: Tue, 1 Jun 2010 09:04:27 -0400
Subject: Re: [WanderlodgeForum] Re: FMCA /COACH NET ROAD SERVICE



And don't forget the GMAC mail onslaught! I get giant packets of paperwork from them almost every week!

Bill

Michigan

----- Original Message -----

From: "ernietex@yahoo.com"

To: "WanderlodgeForum@yahoogroups.com"

Sent: Monday, May 31, 2010 5:02 PM

Subject: Re: [WanderlodgeForum] Re: FMCA /COACH NET ROAD SERVICE

Rob, be prepared for the Good Sam mail onslaught Ernie Ekberg 83PT40 Wanderlodge Weatherford, Tx 817-475-3991 www.ernieekbergflooring.net --- On Mon, 5/31/10, Rob Robinson <"wander.rob@gmail.com"> wrote: From: Rob Robinson <"wander.rob@gmail.com"> Subject: Re: [WanderlodgeForum] Re: FMCA /COACH NET ROAD SERVICE To: "WanderlodgeForum@yahoogroups.com" Date: Monday, May 31, 2010, 12:48 PM A year ago I switched to Coach Net after getting a letter from Good Sam Road Service after three call outs in 18 months. This was a form letter warning me that GSRS was not a maintenance facility and that if my coach was not properly maintained my coverage could be revoked. The three call outs were all for flat tires due to punctures. Lack of maintenance was never in the mix. Their letter was a standard form letter which is generated automatically if you use their service 'too' often. I suspect all road service plans work this way. I'd use GSRS again without hesitation but have decided to give them a rest for a few years or a least until I get my Coach Net warning letter. On 31 May 2010 09:04, <antique405@aol. com> wrote: I was towed in Feb of last year in my bird by coach net. They pulled me to Freightliner in Knoxville. There was never any mention of the problem. The set the coach down in the parking lot and they were done. Paul Downey Versailles Ky. In a message dated 5/28/2010 11:36:07 P.M. Eastern Daylight Time, bluethunder@ arcatapet. com writes: It sounds like you are expecting the service to be something like a Warranty? Otherwise I don't see what the source of the problem would have to do with it. They will either tow you, or pay for a roadside service guy's travel time, and it doesn't really have to do with what the issue is so long as it has left you stranded. I've used them three tows and one service call over the past 8 years, and whether something was maintenance- caused did not enter the equation. In none of the cases did they cover actual repairs, and I didn't expect it. The only issue I had was with the service call - I had to insist on it, since they wanted to tow me, and had to sit through the reading of the rules which basically said that I was burning my once per incident and if I needed towing after the service I was on my own, and I was responsible for the hourly rate of the guy when he got there, one hour minimum. Not a problem, just dispatch him! On 5/28/2010 at 8:05 PM Wallace Craig wrote: >Mike, you really have to look at the benefit guide which they will send >you if you ask. Things that you might think are coveredare not; >maintenance issues for example (what that mean?) I don't want to >elaboratetoo much, but if you read the guide you will see what I mean. > >Wallace & Faye Craig >95 WLWB 42 >Azle, Texas -- Rob, Sue and Joey Robinson

[HANK]

A few years ago, my old 80Fc31 blew a tranny in remote west Texas. I had good
sam.....they paid the $1300 towing bill to Odessa.

Regards,
Hank Hannigan.still in beautiful OZ
90SP36..in CA

--- In WanderlodgeForum@yahoogroups.com, Ernie Ekberg wrote:
>
> Rob, be prepared for the Good Sam mail onslaught
>
>
> Ernie Ekberg
> 83PT40
> Wanderlodge
> Weatherford, Tx 817-475-3991
> http://www.ernieekbergflooring.net
>
> --- On Mon, 5/31/10, Rob Robinson wrote:
>
>
> From: Rob Robinson
> Subject: Re: [WanderlodgeForum] Re: FMCA /COACH NET ROAD SERVICE
> To: WanderlodgeForum@yahoogroups.com
> Date: Monday, May 31, 2010, 12:48 PM
>
>
> Â
>
>
>
> A year ago I switched to Coach Net after getting a letter from Good Sam Road
Service after three call outs in 18 months. This was a form letter warning me
that GSRS was not a maintenance facility and that if my coach was not properly
maintained my coverage could be revoked. The three call outs were all for flat
tires due to punctures. Lack of maintenance was never in the mix. Their letter
was a standard form letter which is generated automatically if you use their
service 'too' often. I suspect all road service plans work this way. I'd use
GSRS again without hesitation but have decided to give them a rest for a few
years or a least until I get my Coach Net warning letter.
>
>
> On 31 May 2010 09:04, wrote:
>
>
> Â
>
>
>
>
> I was towed in Feb of last year in my bird by coach net. They pulled me to
Freightliner in Knoxville. There was never any mention of the problem. The set
the coach down in the parking lot and they were done.
> Â
> Paul Downey
> Versailles Ky.
> Â
>
> In a message dated 5/28/2010 11:36:07 P.M. Eastern Daylight Time, bluethunder@
arcatapet. com writes:
> Â
>
> It sounds like you are expecting the service to be something like a Warranty?
>
> Otherwise I don't see what the source of the problem would have to do with it.
They will either tow you, or pay for a roadside service guy's travel time, and
it doesn't really have to do with what the issue is so long as it has left you
stranded.
>
> I've used them three tows and one service call over the past 8 years, and
whether something was maintenance- caused did not enter the equation. In none of
the cases did they cover actual repairs, and I didn't expect it.
>
> The only issue I had was with the service call - I had to insist on it, since
they wanted to tow me, and had to sit through the reading of the rules which
basically said that I was burning my once per incident and if I needed towing
after the service I was on my own, and I was responsible for the hourly rate of
the guy when he got there, one hour minimum. Not a problem, just dispatch him!
>
> On 5/28/2010 at 8:05 PM Wallace Craig wrote:
>
> >Mike, you really have to look at the benefit guide which they will send
> >you if you ask. Things that you might think are covered are not;
> >maintenance issues for example (what that mean?) I don't want to
> >elaborate too much, but if you read the guide you will see what I mean.
> >Â
> >Wallace & Faye Craig
> >95 WLWB 42
> >Azle, Texas
>
>
>
>
>
>
>
> --
> Rob, Sue and Joey Robinson
>