Factory Service

[rogerwwebb@...]

I have been giving this subject some thought and have concluded that it may be more cost effective dealing with CCW, in particular the Fort Valley facility, than having work done elsewhere.

IMO and estimation hourly rates are not too different across the country, especially if you are dealing with larger, more established facilities. What CCW/Fort Valley theoretically offers is more efficiency. They are much more likely to know a Bird than any place else, have technical resources and parts that are not readily available elsewhere.

Other shops often have to consult with BB, or take diagnostic time to identify problems or even fix relatively simple issues (e.g., 'how does this thing come apart?'). All the whilechargingyou the hourly rate.

Although I live far from either facility, I have thought about the benefits of integrating a stop at Fort Valley or even planning a trip to take advantage of some preventive maintenance.

One of my desires is to have every hose changed out on myBird. Although I have not had any huge issues,most are 18 years old and I know some time, some where, one is going to go when I least need the hassle. The thought of going to a local shop and asking them to change out all the hoses and critical lines scares me a LOT, as they'd have to do a lot of work just to figure out how many and where they are at. And I'd always wonder if they used the right replacement, or if they got them all.

Just my opinion - FWIW

Roger Webb

91 WL

Cedar Rapids, IA - snow on the ground, Bird in the warm barn

In a message dated 12/5/2008 9:40:55 A.M. Central Standard Time, cfogleman@... writes:

Bob, CCW labor rate is $90.00 dollars a hour,

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From: WanderlodgeForum@yahoogroups.com [mailto:WanderlodgeForum@yahoogroups.com] On Behalf Of Bob Lawrence
Sent: Thursday, December 04, 2008 5:02 PM
To: WanderlodgeForum@yahoogroups.com
Subject: [WanderlodgeForum] Re: Factory Service

Hi Chris,
Thanks for the update.
What is the service hourly rate there?
Bob Lawrence
84 PT36
Stonewall, Texas

> Hello, BB family just to let you all know CCW is working on all BB
so please
> bring your BB down to CCW for all your service needs. Have a
great
> Holiday Season
>
> Chris E. Fogleman
>
> Complete Coach Works
>
> Alternative Fuel Sales Manager
>
> Cell: (951) 836-6520
>
> http://www.thelegacyreturns.com <http://www.thelegacyreturns.com/>
>
> cfogleman@...
>
> cfogleman@...
>
>
>
>
> _____
>
> From: "WanderlodgeForum%40yahoogroups.com"
> [mailto:"WanderlodgeForum%40yahoogroups.com"] On Behalf Of Curt Sprenger
> Sent: Tuesday, December 02, 2008 8:11 PM
> To: "WanderlodgeForum%40yahoogroups.com"
> Subject: [WanderlodgeForum] Re: Factory Service
>
>
>
> --- In WanderlodgeForum@ Forum%40yahoogroups.com>
> yahoogroups.com, "matthewettinger"
> <msecoolcal@<WBR>> wrote:
> >
> > --- In WanderlodgeForum@ Forum%
40yahoogroups.com>
> yahoogroups.com, "abar57"
> > wrote:
> > >
> > > Ronnie Lamb is the new Customer Service Manager and is
beginning a
> > > campaign to increase the amount of upgrade work being done on
Birds
> > in
> > > Customer Service. He has ask me to let everyone know that they
are
> > > ready to do upgrades from something as simple as re-covering a
> > sofa to
> > > a complete overhaul of the interiors. Of course we always offer
> > general
> > > maintenance service. We have been doing a lot of upgrades to
A/V
> > > systems to prepare for the new digital format that begins in
> > > February,including new TV's,satellite receiver's and sound
systems.
> > You
> > > may call Ronnie Lamb or Kenny Rodgers at (478) 825-0330 to set
up
> > > appointments
> > >
> >
> >
> >
> > As an addendum to this: I called BB in Riverside, California to
get
> > some repairs done on my 1979 Wanderlodge NO DICE. They told me
they
> > do not work on Wanderlodge Coaches. Now what do I
do?????????????????
> >
> > Matthew
> > SoCal, 79 FC35 CB
> >
> WOW! That has not been my experience. Are you sure you called the
> right phone number?
>

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