RVCAMS backup camera and monitor source

[ac7880]

On my backup camera monitor (model Sony SSM-721AMR), it scrolls very
fast vertically when cold, stabilizes to a good picture when "warmed"
for over 2 hours.

Sunday night after 9PM I emailed a question to RVCAMS whether I
should suspect the camera or the monitor. 45 minutes later Tim
emailed me back with troubleshooting advice, that allowed me to
determine it is the camera failing.

Tonight I ordered a replacement camera on-line from RVCAMS. Original
was Sony SSC520AM, replacement is Sony SSM530AM.

I received confirmation automatically within several minutes, and Tim
sent me a personal email within 45 minutes to verify if I need
reversing or non-reversing camera. (my monitor is reversing, so the
camera requirement is non reversing). So on two nights back to back
I had emails back from Tim within 45 minutes -- after business hours.

http://www.rvcams.com provided excellent service on this particular
circumstance.

Dan
94 BB BMC 37'