Calling all satellite genius's

[Ryan Wright]

Hi Roger,

On 6/1/07, rogerwwebb@... wrote:
>
> Ryan,
>
> What brand of satellite dish were you referring? I have a similar problem
> with my KVH Tracvision not locking on the satellite.
>

You know, I don't recall. It's been a year or two. KVH sounds
familiar, though, so it may have been one of those. I'd guess most if
not all brands require occasional firmware updates to keep running. I
know a few years back DirecTV changed something on their system that
necessitated firmware updates to all of the in-motion type dishes (at
least all made by the manufacturer of the dish I was dealing with).
This is why I got called in to fix it.

Once I realized firmware was the issue it was a quick, five minute
fix. That's the first thing I'd check if I were working on any dish.
They usually also have some built-in diagnostics you can activate by
connecting to the serial port and issuing commands; how to do this and
the list of commands available can also be downloaded from the
manufacturer's web site, assuming your dish is capable of it.

-Ryan